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We supply parcels, pallets, and container shipments to UK and international customers.
Orders range from small cartons to full container loads (up to 40ft high cube).
We aim to provide cost-effective, efficient delivery solutions tailored to the size and destination of your order.
UK SHIPPING (MAINLAND)
Parcels and pallet deliveries to most mainland UK addresses are free of charge
Exclusions may apply (including the Highlands, islands, and remote areas)
Additional charges may apply where necessary
INTERNATIONAL SHIPPING
We ship worldwide.
For export orders:
A guide shipping quote may be provided before purchase, based on estimated volume
A final shipping cost can only be confirmed once the order is processed and the dimensions and weight are known
To obtain a quotation, you may be asked to provide:
Full delivery address
Contact number
IMPORTANT – SHIPPING QUOTATIONS
Pre-order quotes are estimates only
Final shipping costs may vary depending on the actual volume and weight
Accurate shipping quotations are provided after order processing
TRANSFER OF RISK
All goods are sold on a business-to-business basis.
Risk in the Goods passes to the Buyer:
Upon dispatch from our warehouse
Or upon collection by the Buyer or their nominated carrier
From this point onwards, the Buyer is responsible for:
Loss
Damage
Delay
Non-delivery
DELIVERY RESPONSIBILITY
Where delivery is arranged by Top Down Trading (free or paid), this is provided as a convenience only.
The Seller acts as an agent on behalf of the Buyer, and the performance of the carrier is outside of the Seller’s control.
EXPORT VAT & TAXES
VAT treatment depends on the nature of the transaction.
UK Orders
VAT is applied where applicable.
Certain categories (e.g. children’s clothing) may be zero-rated.
Export Orders
Orders may be VAT-exempt where:
The goods are exported outside the UK
Valid export evidence is obtained
This may include:
Shipping arranged by the Seller
Or a verified shipment through the Buyer’s nominated carrier
IMPORTANT – VAT RESPONSIBILITY
VAT exemption is subject to compliance with UK regulations
The Buyer may be required to provide supporting documentation
If valid export evidence is unavailable, VAT may apply
IMPORT DUTIES & TAXES (INTERNATIONAL BUYERS)
For international orders, the Buyer is responsible for:
Import duties
Local taxes
Customs clearance requirements
We strongly recommend checking your country’s import regulations before placing an order.
PRICING
All product prices are exclusive of VAT
VAT will be added at checkout, where applicable
Prices are subject to change without notice, but confirmed orders will not be affected
FINAL NOTE
We aim to provide reliable and cost-effective shipping solutions; however, all orders are processed within the framework of wholesale logistics and international trade.
By placing an order, the Buyer acknowledges and agrees to this Shipping & Taxes policy.