Top Down Trading is an international discount wholesaler. Our prices are approximately 40% lower than normal wholesalers. Although our products change rapidly we specialise in selling high street brands, sports brands and designer brands for men, women and children.
We sell to wholesalers, retailers and online sellers. 70% of our buyers are overseas export buyers. If you haven’t opened a business yet and want to start-up please give us a call and we will help you with your start-up business.
Our showroom and offices are based in North London, located at the following address:
Top Down Trading Limited
6 Peerglow Estate, Queensway
The nearest railway station is Southbury.
Exit the station and turn right then take the first turning on the right into Kingsway and the next turning on the left into Queensway. Follow the road half way down and we are situated on the right hand side.
Customers are welcome to visit our showroom by booking an appointment only - during hours:
All of our products are brand new in perfect condition that meets European standards. If you have any queries related to the quality of our products, prior to purchase you can view the stock in our showroom with the exception of web exclusive offers
Whether you will be exempt from paying vat or entitled to claim your vat back depends on many things like; where the goods are going, who is sending the goods, how are the goods being sent and whether or not you can supply us with a certificate of shipment. Before placing an order, please contact our accounts department who will be able to verify your eligibility.
UK mainland buyers will receive goods with labels removed or re-branded to comply with UK law requirements where necessary. Not all brands are restricted, although if a brand is restricted to re-sell in the UK we will notify UK buyers. We will only allow full labels to remain if the goods are being exported to unrestricted countries.
Our stock comes from various different sources including the following:Ex catalogues - Over makes - Ex chain stores – Surplus - End of season - Ex stores – Liquidation
We have no minimum order.
Discounts are available on Flash Sales and Special Offers. Also we will consider some discounts on larger volume purchases above 6 pallets if applicable.
WHAT ARE YOUR SHIPPING PRICES?
We serve parcels, pallets and container deals for national and overseas customers and deliver worldwide to your doorstep for unbeatable value! We deliver from as small as a few cartons up to a 40 foot high cube container. Our shipping prices are very competitive for international shipments please ask for a quote. All UK mainland deliveries are Free of charge!
CAN I CHOOSE THE SIZES & COLOURS IN A PACK?
We do not in any way break into ratio packs. However, please feel free to make an enquiry for a specific product line. Given that we have loose stock of the sizes and/or colours you wish, this may be possible.
HOW CAN I PLACE AN ONLINE ORDER?
If you wish to place an order as a registered member you will need to login, otherwise continue browsing as a guest member.
Placing your order will mean you have bought the goods therefore you are legally obliged to pay for your order. Hence, should you have any queries please contact us before you purchase.
No, you do not need to register or open an account to buy from us. Simply add items into your cart and proceed to checkout as a guest. Please be aware that each time you check out this way, you will be asked to enter billing information, shipping information, shipping method and payment information before submitting your order. For convenience, you can register with us by selecting this option at checkout. You will be asked to enter your details only once, during registration. This will save you time on any future orders, allowing you to:
HOW CAN I PAY?
WHEN CAN I EXPECT TO RECEIVE MY ORDER?
This depends on the size of your order. For parcels our aim is to process and dispatch all orders placed before 12pm the same day. Orders placed after 12pm will be processed and dispatched the next working day. For pallets, up to 3 pallets will be processed in 48 hours, for 4+ pallets same week and for containers depending on your deal we will quote you a delivery timeline… usually 7-14 days.
I HAVEN’T RECEIVED MY ORDER YET?
If you have received a shipping confirmation email but have not received your order within the estimated time, then please contact us either by phone or email, quoting your order number.
If you have not received a shipping confirmation email then this means that your order has not been dispatched. This may be due to the stock shortages or us awaiting confirmation of payment. Whatever the delay we will contact either by phone or email and let you know.
I WAS UNAVAILABLE FOR MY PARCEL. WHAT DO I DO?
At the time of delivery, given that there was nobody available for a signature, the courier should leave a card for you. It is then your responsibility to contact the couriers to arrange for a re-delivery.
Please note that our couriers will only attempt to re-deliver twice. If you are unavailable for the third time, you will be liable to pay additional shipping charges in order to arrange for a re-delivery.
WHAT MUST I DO IF THERE IS SOMETHING WRONG WITH MY ORDER?
We ask that you double check your order twice before you contact us. If you have received incorrect items, something is missing or the items are faulty, please contact us via email, making sure you quote both your order number and invoice number along with following as appropriate:
Please note that in order to process any complaints, we require it in writing and sent to us via email within 48 hours of receipt. We will then contact you within 5 working days of receiving your email to resolve the issue.
Unfortunately, as we are offering clearance deals we do not accept returns. However, if there is an error, shortage or major fault you will need to contact us within 48 hours of receipt of goods.
Yes, we are able to create pallet and container offers upon request to meet your specific requirements. Please send an email to [email protected] stating your requirements.
No we do not sell samples or few pieces.
There are several ways to search for a product.
If you know the product code (which you will find at the end of the product title), simply enter this into the search facility (located at the top right corner).
On the other hand, if you know exactly what you want but don’t know the product code, all you need to do is enter in the product name or brand name into the search facility and all products related to your specific search will appear in a list.
Alternatively, you can do a general search by browsing through the categories (located at the top of the web-page) and refining your search by filtering any of the shopping options (i.e. clothing type and price).
The fastest way to subscribe to our newsletter is by entering your email address in the text field located at the bottom of our website Homepage.
Alternatively, you may opt to sign up for our newsletter whilst setting up an account simply by selecting the ‘Sign Up for Newsletter’ check box.
Yes, we are always interested in buying clearance lines for the right price. We are also able to clear broken size ranges. UK and international sellers are all welcome. If you are interested in selling stock or becoming an international branch or agent of Top Down Trading then please contact us with your offer or enquiry by email to [email protected].
Please send as much information as possible such as images, quantities and prices. Due to the large volume of emails we receive daily, should we be interested in your offer, we will contact you within 2 working days.
No, we do not do drop shipping.
Our website is updated on a daily or weekly basis. You may view all new stock on the new arrivals page. Please note that new arrivals appear in an unsorted list.
As we have regular buyers purchasing particular stock lines, it may not always be possible to update our website with the entire collection of new arriving stock in our warehouses.
Should you be interested in any particular stock lines or brands, our advice would be to either email us with your request or join our mailing list for the latest updates.