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How to order from us? Relax, you do not have to be Vat registered nither have business premises to buy from us. You may be an Ebayer, working from home, Market trader or a company. Makes no difference for us, as you are classed as a customer. Everything is straight forward and we try to keep it user freindly as possible. You are buying below wholesale prices and the only reason is we are a discount company that does a lot of buying in bulk, from companies closing down, cancelling orders, and end of lines. Once you buy your goods online and enter the checkout you have bought the goods and you are legally obliged to pay for your order. So if you have any queries plese contact us before your purchase. Choose which parcel or pallet you want click and buy it online or you may call/email us to place your order, or to double check any queries before you buy. Everything is online easy and ready for you. Just buy the goods you like then checkout, soon as we receive your funds we will send you an email to confirm this, and your goods will be dispatched promptly. When the goods leave our warehouse another confirmation email will be sent with your tracking information so you can chase up your parcels. When you order an item, through topdowntrading.co.uk, you will be asked to voluntarily provide us with true and accurate information about yourself. Please note that we are committed to protecting your privacy and that all of your information is subject to the terms of the Top Down Trading Privacy Statement found on our website. To pay by paypal you need to be verified. We will only send goods to your registered address, and the maximum amount we accept is £300.00 with paypal. If your order is over £300.00 you will need to pay with Bank transfer, cheque or direct debit.
Payments All goods remain the property of Top Down Trading Ltd until paid in full. Before the order is processed the payment needs to clear in full.
Please make sure the address you provide matches your credit card billing address otherwise your payment may fail. Postal Order for Paypal UK customers only. You need to be paypal verified and we will only send to your verified address. We accept payments up to £300.00 with paypal. Cheque Bank transfers available for 4. Please note that we do not accept Western union / Moneygram or any other money union transfers. The main reason is because it is not secure. 5. All payments need to be payable to; Top Down Trading Ltd 6. Send to; Top Down Trading Ltd, 26-28 Queensway, Unit 39, Enfield/London EN3 4SA 7. Worldwide customers Bank Transfer only 8. Please make sure you attach your item description, with your personal details in full if you are posting your payment.
Delivery We use TNT Express, Parcel Force and Interlink as our shipping agents. After you place your order you are obliged to choose a delivery method at the checkout. Please choose UK Mainland if you bought less than 4 cartons. If more we will contact you for an additional payment. For pallets please choose UK Pallet if more than one we will contact you for the additional payment. For Ireland cartons please choose Zone 1, if more than one carton we will contact you for an additional payment. All UK orders are processed in 24 hours considering your payment has cleared. We deliver cartons, pallets and containers. Cartons are delivered next day, Pallets 1/3 days and Containers 5/7 days target. Cartons and pallets are securley wrapped and labelled, containers are hand balled or filled up with pallets up on request. For orders made before 12noon (cartons only) we will try our best to send it the sameday, otherwise it will be sent the following day. All UK deliveries are sent on a Next Day Service (24 hour). On some occasions we may arrange sameday delivery at an additional cost. All our deliveries are insured, secure and trackable. For international deliveries please read our exports page. Returns Unfortunately we do not accept returns as we are offering clearance deals. However if there is an error, shortage or major fault you will need to contact us in 48 hours of receipt of goods. On some occasion we may accept to exchange goods with an additional labour/admin charge.
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Debit & credit cards payment are directly processed through our gateway (PAYPAL) there is no extra charge and its dead easy. 
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