PAYMENTS

Once you buy your goods online and enter the checkout you have bought the goods and you are legally obliged to pay for your order. So if you have any queries plese contact us before your purchase.

Choose which parcel or pallet you want click and buy it online or you may call/email us to place your order, or to double check any queries before you buy.

The payment method we accept is Bank Transfer only. You will be given details at the checkout (on website). EU takes 3 working days for a bank transfer to clear. 

However, after you place your order please wait for us to contact you with the full amount to avoid any disapointment. 

We can send you a proforma invoice prior to your payment if required, and you will receive your commercial invoice with your goods as usual.

The website will calculate 17.5 VAT and add it to your final bill, if you are a EU VAT registered business once you supply us with your company information and vat number we will not charge you any vat. 

All Non EU buyers are exempt from any vat.  

SHIPPING

We use TNT, Interlink, Geopost, DPD, Seur, Masterlink Express as our shipping agents. All carton shipments are trackable.

We ship Worldwide. If your country is not listed below please contact us for a quote.

We ship cartons, pallets and containers.

After you place your order online, at the checkout please choose your zone before you complete your order. If your order is more than one carton we will contact you for an additional payment.

If you buy more than 10 cartons it may be beneficial to choose to ship a pallet rather than several cartons to save you money.

Prices below are given for cartons upto 30Kg. Prices are not negotiable.

ZONE 1: Belgium, France, Germany, Luxembourg, Netherlands, Republic of Ireland.

2 days average shipping time. £18.95

ZONE 2: Austria, Denmark, Switzerland.

3 days average shipping time. £20.95

ZONE 3: Czech Republic, Italy, Slovakia, Spain.

3/4 days average shipping time. £22.95

ZONE 4: Croatia, Estonia, Finland, Hungary, Norway, Poland, Portugal, Sweden, Slovenia, Latvia, Lithuania.

6 days average shipping time. £29.95

ZONE 5: Bulgaria, Romania.

7 days average shipping time. £39.95

please email sales@topdowntrading.co.uk for any information.